DEBT FREQUENTLY ASKED QUESTIONS:

Who Can Thomas Charles & Co Ltd Help?
Thomas Charles & Co Ltd can help anyone with personal debts such as credit cards,
personal loans, catalogues, store cards and even the Inland Revenue and VAT.

Are there Other People in My Position?
If you have a problem with debt, you are not alone. There are tens of thousands ofpeople
in the UK today who are suffering with serious debt. The problem is that it is often very
difficult to solve the situation yourself.
Thomas Charles & Co Ltd specialises in helping you put in place the right solution.

Does it Matter Who Is Owed Money?
Solutions can be found for Debts ranging from Credit Cards and Personal Loans to Inland
Revenue bills and trade creditors.

How much debt can Thomas Charles & Co deal with?
It doesn’t matter how much you owe, the staff at Thomas Charles & Co Ltd are always
available to give friendly discreet advice.
Thomas Charles & Co Ltd has provided solutions for people who owe a few thousand
pounds up to those who owe hundreds of thousands.

Will I have to Borrow More?
No. Thomas Charles & Co Ltd will recommend solutions which are designed to stop you from
taking another unsecured loan. Further more, you will be left you with enough money each
month to pay for all your household bills without having to continually use credit cards in a
“Robbing Peter to pay Paul” scenario.
6.How Much will it Cost?
Our initial consultation is free. Thomas Charles & Co Ltd will, without obligation, assess
your situation and advise you of your options. Where Thomas Charles & Co Ltd is involved
with the implementation of a solution, the charge for this service will be clearly explained
to you and based on what you can afford.

Will This Effect My Credit Rating?
Possibly. If you are in arrears with your payments it is quite likely that your creditors have
already recorded this information into your credit history. However, when you success
fully complete the solution recommended by Thomas Charles & Co, you will no longer
have debt to worry about.


How Long Is It Going to Take?
On instruction, Thomas Charles & Co Ltd will start to work on your behalf straight away
and if necessary, your creditors can be contacted immediately.
9. Does My Employer Have to Know?
In general, your employer will not have to be told of your problem. However, there are
certain circumstances (for example if you are a member of the Police or Armed Forces)
when it is prudent to let your employer know of your situation and that you are solving it
responsibly and professionally.


Do All My Debts Have to Be Included?
This will depend on your personal circumstances and the solution put in place. However, it
is usually sensible to included all your debts in any solution so that you do not have to
worry about the debt you left out “coming back to bite you” at a later stage.
11.What Effect will this have on my House?
If you have a debt problem, this may also be effecting your ability to keep up your mortgage
payments. Thomas Charles & Co Ltd will focus on making sure that you are able to pay
your mortgage and therefore are not at risk of your house being repossessed.
Very often, the cheapest and fastest way to pay off your credit cards and unsecured loans
is using some of the equity in your house.
Thomas Charles & Co Ltd will discuss your options with you if you have equity available
in your home.

What happens if I have County Court Judgments / Mortgage Arrears?
Thomas Charles & Co Ltd will review these circumstances with you and take them into
account in any solution proposed.