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Michelle Pontes, Quality Control Officer

Julia Simavi Julia Simavi Julia Simavi
Michelle’s task is to support the debt advisors by checking through the IVA cases that are to be presented to insolvency practitioners. This role is vital, as it ensures that client’s cases are presented into the highest standard, ultimately securing the best outcome for the client.

Michelle has a degree in Advertising and Marketing and since 2001 has gained a wide range of experience in the financial industry. Her extensive experience in this field has given her a clear understanding of how the credit industry works and enables her to identify potential problems with IVA applications at an early stage. By so doing, she is able to ensure that the information presented to the insolvency practitioner is clear, precise and accurate.

Personal Statement from Michelle:
“The availability of credit in modern times has made it all too easy for people to fall into financial hardship. It is also as easy to allow this problem to escalate as one debt pays for another, making you feel you are managing the debt. It is important to realise that there is help at hand and that you can break this cycle, regain control of your financial life and secure the future of yourself and your family.”

 
Michelle Pontes
 
     
 
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Thomas Charles - Media Coverage
 
  1 in 5 has £10,000 debts
The Metro - 02 August 2007

 
  1 in 5 adults 'has debts worth more than £10,000'
The Daily Telegraph - 02 August 2007

 
Thomas Charles on BBC News   James Falla interviewed on BBC News 24
BBC News 24 - 05 July 2007

 
  Don't let debt drive you crazy
The Sun - 05 May 2007

 
Thomas Charles on BBC News   James Falla interviewed on BBC News 24
BBC News 24 - 2 Februrary 2007

 
  James Falla on ITV's "Moral of the story
ITV- 21 January 2007

 
  James Falla interviewed on Channel 5
Channel 5 News -
2 Februrary 2007

 
  James Falla BBC Lunchtime News interview (Video clip)
4 Jan 2007 - Lunch news

 
Thomas Charles on Thomas Charles on Independent.co.uk   Live now, pay later: record numbers opt for 'soft bankruptcy'
4 Nov 2006

 
Thomas Charles on BBC News   Sharp rise in use of IVAs to clear debt
4 Nov 2006

 
Thomas Charles on Times Online   More will go to the wall
3 Nov 2006

 
  James Falla BBC News2 interview (Video clip)
3 Nov 2006 - 6pm news

 
  James Falla BBC interview (Video clip)
3 Nov 2006 - 5pm news

 
Thomas Charles on Times Online   Houses at risk as rate of personal insolvency jumps
5 August 2006

 
Thomas Charles on Thomas Charles on Independent.co.uk   One million living in fear of going bust
4 August 2006

 
Thomas Charles on Eeducation.guardian.co.uk   First class
29 July, 2006

 
Recent Client Feedback:
 
Dean Windsor, 10 July 2008:
I don't really know what to write.
Keith you have been amazing over the last couple of months.more
Keith White Keith White rated:

kay carter, 06 July 2008:
Rabina was really helpful and she made me feel confident with my decision and fully informed of all ... more
Rabina Begum Rabina Begum rated:

pablo mendelssohn, 06 July 2008:
I think your service is fantastic! I was really confused on what to do with my finances and getting ... more
Indra Weight Indra Weight rated:

Richard Dixon, 04 July 2008:
Julia was very friendly & courteous, I could tell she knew her job and she treated me with the upmos ... more
Julia Simavi Julia Simavi rated:

paul, 04 July 2008:
today my IVA was approved and the service from both thomas charles and wilson philips my IP was firs ... more
Jake Simons Jake Simons rated:

Alexis, 04 July 2008:
Jake was an absolute brick when it came to setting up my IVA. The initial steps I believe can be the ... more
Jake Simons Jake Simons rated:

claire byrne, 03 July 2008:
Hi

I FELT YOU WAS VERY HELPFUL AND MADE SURE I FELT I COULD CONTACT YOU AT ANYTIME. OVERALL ... more
Zeb Khan Zeb Khan rated:

racahel walters, 02 July 2008:
a big thankyou just about sums up how great and helpful anne marie had ans still is being...everythi ... more
Ann Marie Ann Marie rated:

mr and mrs coffey, 01 July 2008:
we were very concerned about our debt we had and decided to look at an iva and found the company tho ... more
Indra Weight Indra Weight rated:

Genevieve White, 01 July 2008:
I don't know where to begin...nothing I could say would actually do Rabina any justice. The way Rab ... more
Rabina Begum Rabina Begum rated:

 

 

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