Thomas Charles & Co Ltd
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Alessia Hill, Admin support

Julia Simavi Julia Simavi Julia Simavi
3 years experiencein customer service
1 year experience working for busy estate agents Foxtons
Great problem solving skills

As an admin support at Thomas Charles & Co Ltd, advises clients on debt solutions and provides admin support throughout their Individual Voluntary Arrangement process.

Prior to her calling, Alessia held an customer services role for the established car company Ace Acton, successfully promoting and representing the company nationally. Following her year stint, Alessia embarked on a new challenge as admin support for Foxtons Estate Agent. Her responsibilities varied on a daily basis from attending clients and customers queries to internal management.

 
Alessia Hill, Debt Consultant at Thomas Charles & Co LTD
Alessia Hill
 
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>View client feedback (2)

Personal Statement from Alessia Hill:
“My name is Alessia Hill, I have excellent organization skills and am a very dedicated worker. I also speak and write in Fluent Italian. Please contact me to talk about any debt problems you may have."

 
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  If you would like to talk to me about your debt problems then please fill in the form below:
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  Please complete below to provide feedback on Alessia Hill:

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  Feedback type:       General          Praise       Complaint *
* Please note that any complaint will be brought to the attention of the directors and swiftly responded to.
 
Please rate the following out of 10:
  My communication skills and manner out of 10
  My debt expertise and advice out of 10
  My availability and speed of response out of 10
  My overall performance out of 10
     
  Please tell me what you think about my service, what I could do better or how we could improve?
     
   
 

 
Feedback from Miss Newman on 13 August 2007:

Ratings:
  Communication: 9 out of 10
  Debt Expertise: 10 out of 10
  Speed of Response: 10 out of 10
  Overall Performance: 10 out of 10
 
Personal Message:
Hello Alessia,

thank you for all your advice i am strongly thinking of using your company as you have been helpful both orally and in email to me.
I will contact you at the end of the week to let you know my decission.
Many thanks again.
 

 
Feedback from Sarah Clifford on 04 July 2006:

Ratings:
  Communication: 9 out of 10
  Debt Expertise: 8 out of 10
  Speed of Response: 8 out of 10
  Overall Performance: 8 out of 10
 
Personal Message:
My expericance with Thomas Charles was a very pleasent one. I first spoke to Alessia who made me feel at ease and that my situation was going to be solved.
 

 
     
   
 
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Video Guides
 
 
 
 
 
 
 
 
 
 
Thomas Charles - Media Coverage
 
  1 in 5 has £10,000 debts
The Metro - 02 August 2007

 
  1 in 5 adults 'has debts worth more than £10,000'
The Daily Telegraph - 02 August 2007

 
Thomas Charles on BBC News   James Falla interviewed on BBC News 24
BBC News 24 - 05 July 2007

 
  Don't let debt drive you crazy
The Sun - 05 May 2007

 
Thomas Charles on BBC News   James Falla interviewed on BBC News 24
BBC News 24 - 2 Februrary 2007

 
  James Falla on ITV's "Moral of the story
ITV- 21 January 2007

 
  James Falla interviewed on Channel 5
Channel 5 News -
2 Februrary 2007

 
  James Falla BBC Lunchtime News interview (Video clip)
4 Jan 2007 - Lunch news

 
Thomas Charles on Thomas Charles on Independent.co.uk   Live now, pay later: record numbers opt for 'soft bankruptcy'
4 Nov 2006

 
Thomas Charles on BBC News   Sharp rise in use of IVAs to clear debt
4 Nov 2006

 
Thomas Charles on Times Online   More will go to the wall
3 Nov 2006

 
  James Falla BBC News2 interview (Video clip)
3 Nov 2006 - 6pm news

 
  James Falla BBC interview (Video clip)
3 Nov 2006 - 5pm news

 
Thomas Charles on Times Online   Houses at risk as rate of personal insolvency jumps
5 August 2006

 
Thomas Charles on Thomas Charles on Independent.co.uk   One million living in fear of going bust
4 August 2006

 
Thomas Charles on Eeducation.guardian.co.uk   First class
29 July, 2006

 
Recent Client Feedback:
 
Dean Windsor, 10 July 2008:
I don't really know what to write.
Keith you have been amazing over the last couple of months.more
Keith White Keith White rated:

kay carter, 06 July 2008:
Rabina was really helpful and she made me feel confident with my decision and fully informed of all ... more
Rabina Begum Rabina Begum rated:

pablo mendelssohn, 06 July 2008:
I think your service is fantastic! I was really confused on what to do with my finances and getting ... more
Indra Weight Indra Weight rated:

Richard Dixon, 04 July 2008:
Julia was very friendly & courteous, I could tell she knew her job and she treated me with the upmos ... more
Julia Simavi Julia Simavi rated:

paul, 04 July 2008:
today my IVA was approved and the service from both thomas charles and wilson philips my IP was firs ... more
Jake Simons Jake Simons rated:

Alexis, 04 July 2008:
Jake was an absolute brick when it came to setting up my IVA. The initial steps I believe can be the ... more
Jake Simons Jake Simons rated:

claire byrne, 03 July 2008:
Hi

I FELT YOU WAS VERY HELPFUL AND MADE SURE I FELT I COULD CONTACT YOU AT ANYTIME. OVERALL ... more
Zeb Khan Zeb Khan rated:

racahel walters, 02 July 2008:
a big thankyou just about sums up how great and helpful anne marie had ans still is being...everythi ... more
Ann Marie Ann Marie rated:

mr and mrs coffey, 01 July 2008:
we were very concerned about our debt we had and decided to look at an iva and found the company tho ... more
Indra Weight Indra Weight rated:

Genevieve White, 01 July 2008:
I don't know where to begin...nothing I could say would actually do Rabina any justice. The way Rab ... more
Rabina Begum Rabina Begum rated:

 

 

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