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Discreet advice and solutions for people in serious debt
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Zeb Khan, Senior Debt Consultant
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Feedback from Katy Watson on 22 September 2008:
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Communication: |
        
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9 out of 10 |
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Debt Expertise: |
        
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9 out of 10 |
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Speed of Response: |
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9 out of 10 |
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Overall Performance: |
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10 out of 10 |
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Personal Message:
Excellent service and advise. Zeb's help has really improved my life for the better, I can see light at the end of the tunnel now.
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Feedback from Nikki on 07 September 2008:
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Communication: |
        
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9 out of 10 |
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Debt Expertise: |
        
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9 out of 10 |
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Speed of Response: |
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10 out of 10 |
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Overall Performance: |
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9 out of 10 |
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Personal Message:
Zeb was extremely helpful and there to talk to about my financial situation. I am very pleased with the outcome - it is a very big weight lifted off my shoulders!
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Feedback from Paul on 07 August 2008:
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Communication: |
        
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10 out of 10 |
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Debt Expertise: |
        
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10 out of 10 |
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Speed of Response: |
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10 out of 10 |
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Overall Performance: |
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10 out of 10 |
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Personal Message:
Zeb was extremely helpful throughout my IVA process. His knowledge was top draw, any questions I had were answered thoroughly and he made sure I understood what he was saying rather than spooling out all the technicial jargon! Zeb was always quick to respond to my calls, and if I was slacking a little Zeb was there to guide me back onto the track with my IVA process. Very professional yet it felt like I'd known him for years each time we spoke! I can therefore say that I highly recommend Zeb and Thomas Charles.
Thanks Zeb!
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Feedback from David Hancock on 03 August 2008:
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Communication: |
        
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10 out of 10 |
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Debt Expertise: |
        
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10 out of 10 |
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Speed of Response: |
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10 out of 10 |
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Overall Performance: |
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10 out of 10 |
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Personal Message:
I was happy with the advise I got from you and the way you kept in touch. I don't think you need to change anything as far as I'm concerned everything was handled expertly and with considerations for our feelings.
I would recommend you and your company to anyone.
Thank you for all your help.
David Hancock
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Feedback from paul reynolds on 22 July 2008:
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Communication: |
        
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10 out of 10 |
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Debt Expertise: |
        
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10 out of 10 |
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Speed of Response: |
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10 out of 10 |
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Overall Performance: |
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10 out of 10 |
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Personal Message:
excellent service, thanks
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Feedback from Lisa on 22 July 2008:
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Communication: |
        
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10 out of 10 |
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Debt Expertise: |
        
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10 out of 10 |
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Speed of Response: |
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10 out of 10 |
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Overall Performance: |
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10 out of 10 |
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Personal Message:
Being in debt is scary. One of my friends commited suicide a few years ago because he was in debt. I didn't want to end up the same. After researching IVA's on the internet, I came across the Thomas Charles website. Zeb phoned me within 2 minutes of my initial contact. After my first conversation with Zeb, I started to feel the weight lift off my shoulders. Zeb was clear, positive and always there for me, whether I had a question or just needed some reassurance, he would always put my mind at rest and give me a boost of confidence. Now the IVA is agreed and I can start to rebuild my life. THANK YOU ZEB !
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Feedback from natasha on 21 July 2008:
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Communication: |
        
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10 out of 10 |
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Debt Expertise: |
        
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10 out of 10 |
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Speed of Response: |
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10 out of 10 |
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Overall Performance: |
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10 out of 10 |
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Personal Message:
Zeb was very helpful towards my IVA application with round the clock support. Everything was explained in full with no jargon. I would recommend Thomas Charles to anyone with finacial difficulties or don't know where to turn. Thank you very much and there is light at the end of every tunnel. 10/10
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Feedback from claire byrne on 03 July 2008:
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Communication: |
        
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8 out of 10 |
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Debt Expertise: |
        
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10 out of 10 |
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Speed of Response: |
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10 out of 10 |
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Overall Performance: |
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10 out of 10 |
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Personal Message:
Hi
I FELT YOU WAS VERY HELPFUL AND MADE SURE I FELT I COULD CONTACT YOU AT ANYTIME. OVERALL I WAS VERY PLEASED WITH THE HELP I WAS GIVEN AND MOST IMPORTANTLY THE OUTCOME.
THANK YOU VERY MUCH
CLAIRE BYRNE
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Feedback from Ian Fletcher on 27 June 2008:
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Communication: |
        
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8 out of 10 |
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Debt Expertise: |
        
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8 out of 10 |
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Speed of Response: |
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10 out of 10 |
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Overall Performance: |
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9 out of 10 |
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Personal Message:
Zeb provided a very thorough and professional service, and was accessible at all times. The whole process has taken a weight off my shoulders and means I can now plan for the future.
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Feedback from BEVERLEY on 19 June 2008:
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Communication: |
        
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10 out of 10 |
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Debt Expertise: |
        
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10 out of 10 |
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Speed of Response: |
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10 out of 10 |
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Overall Performance: |
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10 out of 10 |
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Personal Message:
I looked for help for my elderly mother who had found herself in financial difficulty. Zeb contacted me and talked me through all the options available for her. Zeb was very kind, helpful and professional at all times. Due to my mothers age there was not much that could be done but Zeb said that other debt management companies may try to offer a solution which may not be in my mothers best intrest. Zeb told me that he would give me his opinion on other deals if required. Zeb was a very genuine and caring individual who i would recommend to anyone in financial difficulty
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Feedback from Patrick McCarthy on 18 June 2008:
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Communication: |
        
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10 out of 10 |
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Debt Expertise: |
        
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10 out of 10 |
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Speed of Response: |
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10 out of 10 |
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Overall Performance: |
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10 out of 10 |
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Personal Message:
I would like say that I am more than pleased with the way Zeb handled my case. His approach and professionalism were second to none, he was very honest about the time scale the case would take and the possiable outcomes. Also the end of case follow up was a nice touch. I would like to wish Zeb all the best and say that i would gladly recommend his services to anyone who may end up in the same Position as myself.
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Feedback from Kirsten Forbes on 17 June 2008:
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Communication: |
        
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10 out of 10 |
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Debt Expertise: |
        
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10 out of 10 |
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Speed of Response: |
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10 out of 10 |
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Overall Performance: |
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10 out of 10 |
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Personal Message:
My situation was dealt with in a very professional and timely manner by Zeb. He was always helpful and answered my questions (no matter how daft) quickly and honestly. I would recomend Thomas Charles to anyone I meet in the same financial pickle. I can now see the light at the end of the tunnel. Thank you Zeb!
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Feedback from gary davies on 27 May 2008:
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| Ratings: |
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Communication: |
        
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10 out of 10 |
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Debt Expertise: |
        
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10 out of 10 |
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Speed of Response: |
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10 out of 10 |
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