About Us - Neeta Bithal - Thomas Charles and Co, Specialists in Debt Help and Advice

Discreet advice and solutions for people in serious debt

Ann Marie, Debt Consultant

	12 Years Experience in Customer Service
	Counsellor
	Life experienced

For many years I have been involved in industries that demanded a high level of customer service which was achieved by listening to what customers wanted and needed rather than trying to sell them a product.

This coupled with my counselling experience attracted me to the role of debt advisor with Thomas Charles.

Ann Marie

In today’s world it is easy to become a victim of debt, usually through no fault of your own. It can be a worrying and confusing time, however by looking at the Thomas Charles website you have taken one of the most important first steps in dealing with your debt problem.

There are a number of options open to you, there is always a solution, please take the next step by contacting myself at Thomas Charles and lets find the right solution for your debt problem.


	If you would like to talk to me about your debt problems then please fill in the form below:
	Name:

	Email Address:

	Telephone:

	Message: Hi Ann Marie, I would like you to give me some advice on debt. My total debt is £xxx and I look forward to hearing from you.




	Please complete below to provide feedback on Ann Marie: Name: Email address:
	Feedback type: General Praise Complaint * * Please note that any complaint will be brought to the attention of the directors and swiftly responded to.
	Please rate the following out of 10:
	My communication skills and manner	out of 10
	My debt expertise and advice	out of 10
	My availability and speed of response	out of 10
	My overall performance	out of 10

	Please tell me what you think about my service, what I could do better or how we could improve?

Feedback from JOANNE BROOKES on 21 August 2008:

Ratings:
	Communication:	10 out of 10

	Debt Expertise:	10 out of 10

	Speed of Response:	10 out of 10

	Overall Performance:	10 out of 10

Personal Message:
Many thanks Ann Marie for all of your help and advice. You are always on hand to answer my questions and you respond to me extra fast and even on a Sunday!

What can I say, you are the best!

Again, thank you so much, I will probably still be in touch as my process develops.
Cheers!!

Feedback from Julie & Martin on 23 July 2008:

Ratings:
	Communication:	10 out of 10

	Debt Expertise:	10 out of 10

	Speed of Response:	10 out of 10

	Overall Performance:	10 out of 10

Personal Message:
Dear all at Thomas Charles,
>
> please print the attached on your website:
>
> We have just found out today that our IVA has been accepted and it's all thanks to the wonderful Anne-Marie. We had so many hurdles to overcome -
> it took 7 months in our case - and Anne-Marie was with us every step of the way. Her kindness, understanding and sheer determined attitude was an
> inspiration and we will eternally be grateful.
> Thank you, Anne-Marie, you a star!
>
> Martin & July. 22nd July 2008.

Feedback from racahel walters on 02 July 2008:

Ratings:
	Communication:	10 out of 10

	Debt Expertise:	10 out of 10

	Speed of Response:	10 out of 10

	Overall Performance:	10 out of 10

Personal Message:
a big thankyou just about sums up how great and helpful anne marie had ans still is being...everything seems to make a lot more sense now and hopefully soon all will work out.thanks again anne mariexx

Feedback from Sharon Marti on 23 June 2008:

Ratings:
	Communication:	10 out of 10

	Debt Expertise:	10 out of 10

	Speed of Response:	10 out of 10

	Overall Performance:	10 out of 10

Personal Message:
Ann Marie's manner and knowledge are fantastic. During the course of the day she has managed to put my mind at rest, assure me that I can get through this, with help and sensible advice has made me feel a lot better about my situation. Knowing that there is someone available who will not judge but will help find the best solution has been a huge relief.

Feedback from Selina on 19 May 2008:

Ratings:
	Communication:	10 out of 10

	Debt Expertise:	10 out of 10

	Speed of Response:	10 out of 10

	Overall Performance:	10 out of 10

Personal Message:
Ann Marie you were amazing. My IVA got agreed today, and I don't think it would have happened without you. Thank you so much for everything.

Selina

Feedback from Geoff & Karen Woodman on 10 April 2008:

Ratings:
	Communication:	10 out of 10

	Debt Expertise:	10 out of 10

	Speed of Response:	10 out of 10

	Overall Performance:	10 out of 10

Personal Message:
Dear Ann-Marie,
Words can’t really describe what a relief it now is to have our IVA. Sleepless nights - GONE, Loss of hair - GONE, our debts in 5 years -G.O.N.E!!! Through a very, very tough time you helped show us that there was light and the end and you guided and supported us both there.

Thank you ever so much and pass on our thanks to your team.

G & K

Feedback from Margaret Prudhoe on 19 March 2008:

Ratings:
	Communication:	10 out of 10

	Debt Expertise:	10 out of 10

	Speed of Response:	10 out of 10

	Overall Performance:	10 out of 10

Personal Message:
To sum it up in four words. YOU ARE A GODSEND.
Right from the beginning you were easy to talk to and put me at ease.

When i was feeling very low and thought that things were going to go wrong you swiftly put me at ease and now both my husband and I can look forward to a brighter future. Your response to my Emails were second to none.
Our Iva was accepted today (with modifications)and we feel a mountain has been lifted off our shoulders.
Thankyou AnnMarie for being there for us and keep up the good work.

regards
M & M

Feedback from David & Sue on 09 March 2008:

Ratings:
	Communication:	10 out of 10

	Debt Expertise:	10 out of 10

	Speed of Response:	10 out of 10

	Overall Performance:	10 out of 10

Personal Message:
Dear Ann Marie,

W e would both like to convey our thanks and appreciation to you and your team for the sympathetic and professional manner in which you have helped us through the last few months.
The good news came on Friday from Donna at Wilson Phillips who was absolutely fantastic in explaining what was occurring.
Hopefully now we might see a chink of light at the end of the tunnel and can get our lives back on track.
Once again thank you for all your help and please pass on our grateful thanks to every one who has helped us on this matter.

Feedback from Andrew Finch on 01 March 2008:

Ratings:
	Communication:	10 out of 10

	Debt Expertise:	10 out of 10

	Speed of Response:	10 out of 10

	Overall Performance:	10 out of 10

Personal Message:

Feedback from Adam Mills on 22 February 2008:

Ratings:
	Communication:	10 out of 10

	Debt Expertise:	10 out of 10

	Speed of Response:	10 out of 10

	Overall Performance:	10 out of 10

Personal Message:
Thanks Ann Marie for all your help. You guided me through a very tough time with my debts and as I have a mental illness you were very understanding and helpful which helped me through the process more easily.

I would recommend you and your company to anyone else in my predicament.

Feedback from David Harrison on 24 January 2008:

Ratings:
	Communication:	10 out of 10

	Debt Expertise:	10 out of 10

	Speed of Response:	10 out of 10

	Overall Performance:	10 out of 10

Personal Message:
fantastic advise and help from you, thank you...

Feedback from Amanda on 09 January 2008:

Ratings:
	Communication:	10 out of 10

	Debt Expertise:	10 out of 10

	Speed of Response:	10 out of 10

	Overall Performance:	10 out of 10

Personal Message:
What can I say other than Thankyou. It really has been like having a friend at the end of the phone being there when I felt stressed or confused. Thank you, thank you, thank you.

Feedback from Karen on 07 January 2008:

Ratings:
	Communication:	10 out of 10

	Debt Expertise:	10 out of 10

	Speed of Response: